Good To Know

Which documents are necessary to rent a car?

Driver’s license the main (and any additional) driver will need a valid physical driver's license with a photo. Learner’s permits won’t be accepted. You might also need an International Driving Permit (IDP) (see the supplier's Rental Conditions). Passport/Identity card You’ll have to show your passport or national ID card (see the supplier's Rental Conditions)

How old do I need to be to be able to rent a car?

Minimum rental age - 21 years. Young drivers will require a valid driving license. There will be a young drivers surcharge of 4.00 JOD per day applicable for groups Mini up to Full-size cars only from the age of 21 to 24. Renters 25 years and above can rent all car groups.

How can I pay for my rental?

Credit card payment is the best option to pay for your rental vehicle when you book online. Eurocard, Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.

The renter may also be able to book with a debit card if you have the online payment option.

The renter, or someone travelling with the renter, also needs to submit a credit card on arrival when he picks up the vehicle. We require the renters to submit credit cards but if you only have a debit card we accept debit cards with a 16-digit number on the front.

Are all foreign driver's license accepted?

We at AutoNation Car Rental accept all foreign driver´s licenses as long as they are valid and can be read by our staff members (in English or at least with Latin characters).

Do I have to leave a deposit while I have the car?

We do not hold a deposit from our customers while they have a rental car. We need to see a valid credit card on arrival, we will only hold the imprint of the card as a guarantee. If the renter does not have a credit card, we do accept 16-digit number debit cards.

Where do I find AutoNation Car Rental in Jordan?

The offices of AutoNation Rental are located at AutoNation Car Rental Airport office Al Najmeh Complex, Queen Alia Airport St 904. To reach us, we offer a shuttle service option from the airport to the office directly. Once you clear customs and enter the arrivals hall, a representative from Auto Nation will be waiting for you at the arrival gate next to Starbucks café, in case of any possible delay or emergency, or further support needed, please contact us at 00962778200004 and will be there in a 10 min time. Please note that there is a free WI-FI network in the airport for Zain

Do you offer emergency breakdown assistance and how can I reach you?

AutoNation Car Rental offers 24/7 Roadside- and breakdown assistance through our phone number +0096277820004. We have service partners all around the country that we use in case of breakdowns, accidents, damages, or other incidents that require assistance. In case a replacement car is needed due to such an incident AutoNation Car Rental of course provides the renter with a new car as quickly as possible.